1. About Flaxbridge
Flaxbridge Pty Ltd operates a women’s hair studio at Cnr Collins & Murray St, T & G Building (Ground Floor), Hobart TAS 7000, Australia. Contact: flaxbridge@gmail.com, +61 3 6223 3433.
2. Bookings and confirmations
Appointments can be requested online or by phone. Bookings are confirmed once you receive our confirmation message. Please arrive a few minutes early so we can begin on time.
3. Cancellations, rescheduling and late arrivals
If you need to change or cancel, let us know as soon as possible so we can offer the time to clients on our waitlist. Late arrivals may shorten the service to avoid delays for the next guest.
4. Services, consultations and patch tests
Every appointment begins with a brief consultation to align on shape, tone and maintenance. For colour services, we may recommend a patch or strand test, especially for first-time guests or significant changes.
5. Personal conduct and safety
We aim to maintain a welcoming space. We may refuse service where conduct is unsafe, unlawful or disruptive, or where a service is not appropriate for hair or scalp condition.
6. Payments and gift cards
We accept common payment methods at the studio. Gift cards, when offered, are redeemable for services and retail only and are non-transferable and not redeemable for cash except where required by law.
7. Changes, availability and promotions
Service menus, hours and promotions may change from time to time. Any promotional welcome offers apply only as described and may be limited to specific days or services.
8. Website use
Content on this website is provided for general information. You agree not to misuse the site, attempt to disrupt it, or infringe intellectual property or privacy rights of others.
9. Intellectual property
All content on the site, including text, images and branding, is owned by or licensed to Flaxbridge. You may not copy, reproduce or use it without permission except as allowed by law.
10. Privacy
Our handling of personal information is described in our Privacy Policy. By booking or using the site, you acknowledge that policy.
11. Liability
To the extent permitted by law, Flaxbridge is not liable for indirect or consequential loss. Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian law.
12. Complaints and dispute resolution
If something isn’t right, contact us promptly so we can review and address your concerns. Most issues can be resolved quickly through the studio team.
13. Governing law
These Terms are governed by the laws of Tasmania and Australia. You submit to the non-exclusive jurisdiction of the courts of Tasmania.
14. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with the effective date above.
15. Contact
Cnr Collins & Murray St, T & G Building (Ground Floor), Hobart TAS 7000, Australia