Who we are
Flaxbridge Pty Ltd is a women’s hair studio located at Cnr Collins & Murray St, T & G Building (Ground Floor), Hobart TAS 7000, Australia. Email: flaxbridge@gmail.com. Phone: +61 3 6223 3433.
Information we collect
- Contact details such as your name, email address and phone number when you enquire or book.
- Booking details such as preferred time, service selections and notes you choose to provide.
- Communications you send to us and feedback you leave after a visit.
- Website usage data such as pages viewed and interactions. See the Cookies section for details.
How we use information
- To provide services, confirm bookings and respond to enquiries.
- To improve salon operations, website experience and service quality.
- To send appointment confirmations and essential service messages.
- With your consent, to share occasional updates or announcements. You can opt out at any time.
We do not sell personal information.
Legal bases
We process personal information to deliver services you request, to pursue our legitimate interests in running the salon and website, to comply with applicable law, and where required, on the basis of your consent.
Sharing
We may share information with service providers who help operate our website, appointment systems or communications. These providers are required to handle data securely and only for the purposes we specify. We may also disclose information if required by law or to protect the rights and safety of our clients and team.
Retention
We keep personal information only for as long as needed to provide services and meet legal or record-keeping requirements. When no longer required, we take steps to delete or de-identify it.
Your choices and rights
- Access and correction: you can request a copy of your information or ask us to correct it if inaccurate.
- Deletion: you can ask us to delete information where it is no longer needed.
- Consent: where we rely on consent, you can withdraw it at any time.
- Marketing: you can opt out of non-essential messages by following instructions in the email or by contacting us.
To exercise any of these rights, email flaxbridge@gmail.com.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorised access, loss or misuse.
Cookies
Our site uses essential cookies to function and optional cookies to understand website usage. You can manage your preferences using the cookie banner on our site or by adjusting your browser settings. More details are available in our Cookie Policy.
International transfers
If we transfer information to service providers located outside Australia, we take steps to ensure appropriate safeguards are in place and that providers handle information securely and in line with this policy.
Children
Our website and services are intended for adults. If you believe a child has provided personal information, contact us so we can address it.
Changes to this policy
We may update this policy from time to time. We will post the revised version with an updated date. Significant changes may also be communicated through the website.
Contact
Cnr Collins & Murray St, T & G Building (Ground Floor), Hobart TAS 7000, Australia